Privacy policy

Zyle owns and manages this online store and its associated website, encompassing all content, features, tools, products, and services offered, with the goal of delivering a personalized and enjoyable shopping experience to you, our valued customer (referred to as the "Services"). Our platform runs on Shopify's infrastructure, which makes it possible for us to deliver these Services to you. This document explains the ways in which we gather, utilize, and share your personal data when you browse, shop, or engage in any transaction through the Services, or when you reach out to us directly. Should any inconsistency arise between our Terms of Service and this document, this Privacy Policy will take precedence regarding how your personal data is handled and shared. We encourage you to read through this document carefully. Continuing to use the Services constitutes your acknowledgment that you have reviewed this Privacy Policy and that you understand how your information is gathered, used, and shared as outlined herein. What Personal Data We Gather The phrase "personal data" as used here refers to any information that directly identifies you or that could reasonably be connected to your identity. It does not cover data collected without any identifying markers or data that has been anonymized to the point where it can no longer be tied to you. Depending on how you engage with our Services, your location, and what is permitted under relevant laws, we may collect or handle the following types of personal data: Identifying and contact details such as your full name, home address, billing and delivery addresses, phone number, and email. Payment and financial details including credit or debit card numbers, bank account information, transaction records, and payment confirmations. Account credentials and settings such as your chosen username, password, security questions, and personal preferences. Shopping activity including products you browse, save, add to your cart, purchase, return, or cancel. Correspondence you send us, such as messages submitted through customer support channels. Technical device data including your browser type, IP address, network details, and device identifiers. Behavioral data reflecting how you navigate and interact with our platform over time. Where We Get Your Data Your personal data may come from the following sources: Directly from you when you sign up, browse, shop, or get in touch with us; Automatically via our platform through your device activity, cookies, and related tracking technologies; Through third-party service providers who support our operations and may collect data on our behalf; From business partners or other external parties. How We Use Your Data We may use the personal data we collect in the following ways, depending on how you interact with us: Delivering and Enhancing the Services. Your data helps us carry out transactions, fulfill orders, manage your account, handle returns and exchanges, send order-related notifications, arrange delivery, and personalize your experience — including product recommendations based on your activity. Promotions and Advertising. We may use your information to send you promotional messages by email, text, or post, and to display relevant ads on our platform or elsewhere online, including based on your browsing and purchase history. Safety and Fraud Prevention. We use your data to verify your identity, maintain a secure shopping environment, and identify or respond to potentially fraudulent or harmful activity. You are responsible for keeping your login credentials private, and we strongly advise against sharing them with others. Customer Communication. We use your information to respond to inquiries, deliver support, and maintain an ongoing relationship with you. Legal Compliance. Where required, we may use your data to meet legal obligations, respond to official requests, handle disputes or litigation, and enforce our policies. How We Share Your Data There are circumstances in which we may share your personal data with outside parties, always within the boundaries of this Privacy Policy: With Shopify and other vendors supporting our operations, including those handling payments, logistics, data analysis, customer service, and IT infrastructure. With advertising and marketing partners to deliver targeted promotions. Shopify may facilitate personalized advertising across different merchant sites. These partners operate under their own privacy policies. Depending on your location, you may have the right to opt out of this type of data sharing, which you can do here. When you authorize or request that we share your information with a third party, such as for product delivery or social media integration. With companies within our corporate structure or affiliated entities. When legally required or in connection with corporate events such as mergers, acquisitions, or insolvency proceedings, as well as to uphold our terms or safeguard the rights of users and the business. Our Relationship with Shopify Zyle's platform is built on Shopify, which processes certain data about how you access and use our Services in order to maintain and enhance them. Any information you provide may be shared with Shopify and potentially with other third parties in different countries. We also make use of advanced Shopify features that draw on data from your interactions with our store and other Shopify-powered merchants to help us grow and improve our offerings. In these cases, Shopify acts as the data controller and handles any related rights requests from users. For full details on Shopify's data practices and your available rights, please visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal. External Links and Third-Party Sites Our platform may include links to websites operated by unaffiliated third parties. If you choose to visit those sites, we encourage you to review their own privacy and security policies, as we have no control over or responsibility for them. Content or information you share in public spaces — including on third-party social media platforms — may be visible to others and is beyond our control once shared. The presence of a link on our platform does not imply our endorsement of the linked site or its operators. Children's Privacy Our Services are intended for adults, and we do not intentionally collect data from minors below the age of majority in your region. If you believe your child has submitted personal information to us, please reach out using the contact details below and we will arrange for its deletion. As of the date this policy was last updated, we have no knowledge of selling or sharing personal data belonging to individuals under 16 years of age. Data Security and Retention While we take reasonable steps to protect your data, no system is completely immune to breaches, and we cannot offer absolute guarantees of security. Information sent to us electronically may also be at risk during transmission. We advise against sending sensitive details through unsecured channels. We keep your personal data for as long as necessary — whether to maintain your account, fulfill Services, comply with legal requirements, or resolve any outstanding disputes or contractual obligations. Your Rights and Options Subject to your location and applicable law, you may be entitled to some or all of the following rights. These rights are not unconditional and may be subject to limitations or exceptions: Access. You may request a summary of the personal data we hold about you. Deletion. You may ask us to erase your personal data from our records. Correction. You may request that we fix any inaccurate data we hold about you. Portability. In certain cases, you may request a copy of your data or ask us to transfer it to another party. Opt-Out of Targeted Advertising. Depending on where you live, you may be able to opt out of the sale or sharing of your data for advertising purposes. You can do so here. If your browser sends a Global Privacy Control signal, we will treat it as an opt-out request for that device and browser. For more on Global Privacy Control, visit https://globalprivacycontrol.org/. We do not honor other "Do Not Track" browser signals. Email Preferences. You may unsubscribe from our promotional emails at any time via the unsubscribe link included in those messages. Note that transactional emails related to your account or orders will continue. If you are based in the UK or European Economic Area, the following additional rights may apply: Right to Object or Restrict Processing: You may request that we limit or cease processing your data for specific purposes. Right to Withdraw Consent: If we process your data based on your consent, you may withdraw that consent at any time. Doing so will not affect any processing that occurred prior to your withdrawal. To exercise any of these rights, please use the options available within the Services or contact us directly. For rights relating to Shopify's data processing, visit https://privacy.shopify.com/en. We will never penalize you for exercising your rights. Identity verification may be required before we act on certain requests. You may also designate an authorized representative to act on your behalf, subject to verification requirements. All requests will be addressed within the timeframes required by applicable law. Raising Concerns If you are dissatisfied with how we handle your personal data, please contact us directly. You may also have the right to escalate your concern to your regional data protection authority. EEA residents can find their relevant supervisory authority here. Cross-Border Data Transfers Your personal data may be transferred to, stored in, or processed in countries outside your own. For transfers originating from the EEA or UK, we rely on approved legal mechanisms — such as Standard Contractual Clauses issued by the European Commission or equivalent UK instruments — unless the destination country already offers a recognized level of data protection. Policy Updates We reserve the right to revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page with a revised date, and we will notify you as required by law. Get in Touch For questions about this Privacy Policy, our data practices, or to exercise any of your rights, please contact us at zylestyle@gmail.com. Zyle acts as the data controller for all personal information processed in connection with the Services.